Cancellation/Refund Policy

The service being provided by VNT (Vrinda Nano Technologies Private Limited) is for charging EVs at the charging stations owned and/or operated by various CPOs. The cost of charging a vehicle can be paid in advance or after the charging facility has been availed.

In case the cost has been prepaid before availing of the charging facility, any balance amount due after the charging has happened will be refunded to VNT Wallet which can be used for the next booking. Any excess charging over and above the prepaid amount will have to be paid by the consumer after the charging.

Once the consumer’s electric vehicle has been charged, VNT (Vrinda Nano Technologies Private Limited) reserves the right to charge the cost of charging from the consumer.

Customers can cancel the booking any time after the booking has been done till the prespecified minutes of starting time slot. In case of no show till prespecified minutes after the starting time, the booking would be cancelled by default. The customer. would be charged the booking and or convenience fee which was shown at the time of booking in case of no show or cancellation of the booking.